Senior Customer Support Engineer
- Empresa
- Vercel
- Ubicación
- Remote - Australia
- Categoría
- Customer Service
- Modalidad
- remote
- Skills
- ai, analytics, async systems, caching, cdn, ddos, dns, event-driven architectures, llm, logs, mcp, model context protocol, next.js, queues, react, redirects, routing rules, ssl/tls, vercel agent, vercel ai gateway, waf, workflows
Deeply technical support engineer with prior technical customer support experience; hands-on Vercel platform experience; strong communication; comfortable weekend/holiday on-call rotation; subject matter expertise in CDN and/or AI enablement.