Senior Customer Support Engineer
- Empresa
- Vercel
- Ubicación
- Remote - Japan
- Categoría
- Customer Service
- Modalidad
- remote
- Skills
- agentic services, automation, caching, cdn, ddos, dns, llm, logging, next.js, observability, performance tuning, rbac, react, routing, saml, ssl/tls, sso, waf, web services
Deep technical support engineer with prior technical customer support experience; specialize in CDN and/or ecosystem (SSO/SAML, DNS/SSL, caching, observability, RBAC). Comfortable remote work and weekend/holiday on-call.