Staff IT Engineer - Service Management
- Empresa
- Nubank
- Ubicación
- Brazil, Belo Horizonte; Brazil, Campinas; Brazil, Rio de Janeiro; Brazil, Sao Paulo
- Categoría
- Engineering
- Modalidad
- hybrid
- Skills
- cobit, iso-20000, itil, jira, jira-service-management, servicenow, sre
7+ years IT service management/IT operations; deep ITIL v4 (Foundation/Managing Professional preferred); build/transform ITSM from scratch; own ITSM tooling end-to-end (Jira Service Management/ServiceNow or equivalent); cross-functional influence; strong communication; English fluent (nice-to-have).