Technical Support Analyst
- Empresa
- Yuno
- Ubicación
- São Paulo; Remote, LATAM; allLocations: São Paulo, Colombia, Argentina, Mexico
- Categoría
- Customer Service
- Modalidad
- remote
- Skills
- alerting, api, debugging, incident response, log analysis, monitoring, scripting, testing
Fluent English/Spanish/Portuguese (written & verbal); 5+ years in technical support or NOC; basic monitoring/alerting knowledge; coding for scripting/log analysis; familiarity with APIs; strong analytics/problem-solving; customer empathy.